Privacy Policy
Your privacy matters to us. This policy explains how Veridion collects, uses, and protects your personal information when you engage with our wellness sanctuary and services.
Last updated: 16 September 2026
Introduction
Veridion ("we", "us", or "our") is a wellness sanctuary operating from 1 Spencer St, Farrarmere, Benoni, South Africa. We are committed to protecting and respecting your privacy and your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, book a treatment, or otherwise interact with us.
Information We Collect
We may collect and process the following personal information about you: • Contact details: your name, email address, telephone number. • Booking information: the treatment or package you are interested in, preferred dates and times, and any notes you share about your wellness goals. • Form submissions: information you provide through our contact or booking forms, including your enquiry and the details you choose to share. • Website usage data: anonymised analytics, device and browser information, and pages visited. We do not collect sensitive health information through this website. Any health-related information relevant to your treatment will be discussed privately during your consultation.
How We Use Your Information
We use your personal information to: • Respond to your enquiries and provide the information you request. • Schedule, confirm, and manage your treatment appointments. • Communicate with you about your bookings, including reminders and follow-ups. • Improve and personalise your experience on our website. • Comply with our legal and regulatory obligations. We will only process your personal data for the purposes for which we have collected it, and we will not use it for any incompatible purpose without your consent.
Legal Basis for Processing
In line with the Protection of Personal Information Act (POPIA), we process your personal information on the following lawful bases: • Your consent, which you give when you submit a form or request a booking. • Our legitimate interests in operating our business and providing our services to you. • Compliance with legal obligations to which we are subject.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information only with trusted service providers who help us operate our website and booking systems (for example, form and scheduling platforms), under appropriate confidentiality and data-protection terms. These providers process your information on our behalf and only for the purposes we instruct.
Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymise it.
Your Rights
You have the right to: • Access the personal information we hold about you. • Request that we correct inaccurate or incomplete information. • Request that we delete your personal information, subject to legal or contractual obligations. • Object to or restrict the processing of your information. • Withdraw your consent at any time, where processing is based on consent. To exercise any of these rights, please contact us at hello@veridion.co.za.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the site, remember your preferences, and gather analytics. You can control cookies through your browser settings, though disabling them may affect site functionality.
Children's Privacy
Our services and website are intended for adults. We do not knowingly collect personal information from children under the age of 18. If you believe we have inadvertently collected such information, please contact us so we can remove it.
Third-Party Links
Our website may contain links to third-party websites or services (such as our social media profiles). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. We will post the updated policy on this page and update the "last updated" date below. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: • Email: hello@veridion.co.za • Telephone: +27 82 469 9352 • Address: 1 Spencer St, Farrarmere, Benoni, South Africa